How to Guides
- Online Silent Auction - Step by Step Guide
- Raffle - Step by Step Guide
- Crowdfunding Campaign - Step by Step Guide
- Event Ticketing - Step by Step Guide
General
- Which countries is GalaBid available in?
- Do we have to be a non profit/ registered Charity to use this software?
- Where can I leave or read GalaBid reviews?
- Are there any items I can't use GalaBid to auction or sell?
- How can I set up additional admins on my GalaBid account?
- How can I sell tickets to my event using GalaBid
GalaBid Pricing Options
- GalaBid Pricing Options (US Canada & Europe)
- What text message options are available?
- Global Pricing
Participant/User Experience
- The Participant Experience
- Do participants download an app?
- How do potential participants find my campaign?
- Can participants make themselves anonymous?
- Can participants view items before they register?
- Can participants pay in their own currency?
Campaign Set Up
- How do I get started on GalaBid?
- Can I duplicate my campaign or items?
- How do I schedule a campaign start and end date?
- Can I create a custom link for my campaign?
- Can I ask people to opt in to the charity's marketing or another customized question?
- How do I switch off the activity feed?
Items
- How do I add items to a campaign?
- How do the No Risk Consignment Prizes work?
- Can I add a sales tax or a fee to a specific item(s)?
- Can I enable max bidding on auction items?
- Can I bulk-hide items?
- How do I add a label to an item?
Auction Specific Questions
- 10 Steps to set up your Silent auction
- How do I run a live/auctioneer led auction on GalaBid?
- How do I delete a bid and offer the prize to the underbidder
- Is it possible to add a buy it now option to an auction item?
- How to encourage donations after the auction closes?
- What do the standardized end of auction messages look like?
Troubleshooting
- I can't change the url extension I have set up?
- Participants are not receiving text messages?
- How do I delete a bid, donation or purchase.
- I have made changes to my item in the dashboard but can't see it on my campaign?
Raffles
- How do I set up a Raffle on GalaBid?
- How do I set up a raffle with prizes displayed as separate items?
- Do all my raffle tickets have to be the same price?
- How do I set up a raffle instead of an auction?
- Can I enable notifications so I know when someone has purchased a raffle ticket?
- Where does Market Value show when I add it to a raffle item?
Campaign Payments
- How do I connect a Stripe account?
- How does credit card pre-authorization work?
- How can I add a fee/service fee to cover transaction costs etc?
- What should I include on the participants' invoice/receipt template?
- How do I send payment reminders?
- Can I use another payment processor instead of Stripe?
Reports
View all articlesVouchers
View all articlesShipping
View all articlesCrowdfunding
- What is Crowdfunding?
- How do I set up Crowdfunding Campaign?
- Setting up a Crowdfunding Campaign - 7 Steps including tips for success
- Do I have to be a registered charity to crowdfund on GalaBid?
- Does my project have to raise money for a charitable cause on GalaBid?
- At what point are participants asked to pay when making a donation?