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What is Crowdfunding?Crowdfunding is the funding a project or venture by raising money from a large number of people who each contribute a relatively small amount, typically via the internet.
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How do I set up Crowdfunding Campaign?Setting up a Crowdfunding Campaign on GalaBid can be completed in a short amount of time, especially if you already have a Stripe account. However, if you don’t, fear not, setting up a Stripe account can be done from within the GalaBid dashboard. Follow the steps below or view this help video. Step One - Register for a GalaBid account Register for a GalaBid account herehttps://dashboard.galabid.com/register?lang=GB Step Two - Create Campaign Click Create campaign.
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Setting up a Crowdfunding Campaign - 7 Steps including tips for successSetting up a Crowdfunding Campaign on GalaBid can be completed in a short amount of time, especially if you already have a Stripe account. However, if you don’t, fear not, setting up a Stripe account can be done from within the GalaBid dashboard. Follow the steps below or view this help video. Step One - Register for a GalaBid account Register for a GalaBid account herehttps://dashboard.galabid.com/register?lang=GB Step Two - Create Campaign Click Create campaign.
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Do I have to be a registered charity to crowdfund on GalaBid?You don't. Individuals and charities can set up a Crowdfunding campaign on GalaBid.
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Does my project have to raise money for a charitable cause on GalaBid?It doesn't. You can raise money for any charity or any project so long as you are not breaking any local laws or breeching GalaBid's terms of use. You cannot use GalaBid to crowdfund for firearms, illegal drugs and paraphernalia, adult content and sexual services or Fox Hunts. GalaBid reserves the right to remove any crowdfunding campaigns that are illegal or or in breach of GalaBid's terms of use.
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At what point are participants asked to pay when making a donation?The default setting is participants are required to pay at the point of clicking the donate button. This can be changed so that the donation is added to the participant's invoice and payment can be requested at a later time. This is typically the close time of the silent auction in the campaign. To change the default setting edit the donation item in the Items section and switch Pay Now off.
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How are funds raised transferred?The campaign administrator collects the funds via Stripe and makes the tranfer/donation to the charity. Connecting an existing Stripe account or creating a new one is part the Crowdfunding campaign set up on GalaBid. And, as part of the Stripe account set up a bank account is connected. This is where the funds collected by the campaign will be sent. See stripe.com for information and the latest pricing.
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I have a donation that was received outside of GalaBid, how do I add the amount..There are two options. 1) Include the amount on a specific donation item Register to the campaign as a Participant and make the donation. The campaign url is visible in the left of top bar, next to the QR code in the Campaign's Dashboard. If Pay Now is activated for the donation item it can switiched off in the Donation items settings for a short amount of time while the process is being completed.
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How long does it take for the crowdfunding proceeds to be received?The proceeds are distributed to the campaign administrator's bank account by Stripe. The first payout can take up to 7 days. The frequency of subsequent payouts can be edited from within the Stripe dashboard. For specific questions about Stripe accounts please contact Stripe's support team. https://support.stripe.com/questions/contact-stripe-support
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How long does it take to set up a crowdfunding campaign?A crowdfunding campaign can be set up in minutes. Complete a short form at this link then from within your crowdfunding campaign dashboard add your crowdfunding item. Within the item you will be able to add images and information about the project you crowdfunding for. Next go to Setup > Payments and Connect a Stripe account. Share your campaign link with your potential supporters and watch the fund come in on the campaign summary page.
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How long can my crowdfunding campaign run for?There is no time restriction on campaign length. Keep your campaign open as long as you need it to hit your target.
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How does GalaBid earn money on Crowdfunding campaigns?This depends on the pricing option selected when setting up the campaign. Option 1 - Voluntary Contributions GalaBid asks your campaign supporters for a contribution towards GalaBid's costs. This contribution is visible to supporters when making a payment to your campaign. Supporters can opt out and there is no financial penalty. With this option fee to pay is the Stripe transaction fee. See stripe.com for the latest fees in your region.
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Is Crowdfunding by GalaBid available in my country?This is determined by the availability of our payment processor, Stripe. Check this page on Stripe for a list of countries where Stripe is available. If Stripe is available in your country and local laws allow you can use GalaBid for your crowdfunding project.
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How do my supporters donate to my crowdfunding campaign?1) Share your campaign link with supporters via social media or email etc. 2) Supporters then enter a donation amount and register on the GalaBid platform by entering and verifying their email address. 3) Supporters pay for their donation securely via credit or debit card or Apple Pay. 4) Once the payment is processed they can leave a message of support.
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Can my supporters cover Stripe's transaction fees?Yes. When setting up your crowdfunding campaign on GalaBid you can request or mandate that supporters pay a specified percentage or fixed amount (or both) when checking out. This fee can be used to cover campaign costs for example, Stripe fees or GalaBid's software fee.
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What type of projects can I crowdfund for?Crowdfunding is often used by individuals to raise money to launch a new business, to seek assistance following a disaster or to fund a creative pursuit or project. Crowdfunding can by used by businesses and and organisations such as charities to raise money for a variey of business start ups or any project. Each crowdfunding platform has its own list of eligible and ineligible projects. It is also imperative to make yourself aware of applicable laws in your state or country.
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Will my supporters' payments be secure?Crowdfunding by GalaBid is powered by Stripe. Stripe is a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe usese the best-in-class security tools and practices to maintain a high level of security at Stripe. Search security for more infomation at stripe.com
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What happens if I don't reach my target?There are no financial implications if the target is not reached. Your campaign will also continue to collect funds after any target set has been reached. All funds raised are paid out by Stripe to the associated bank account. Payout frequency can be edited from within your Stripe account.
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What do I do if I need help when setting up a campaign?You can chat with our online help desk available on galabid.com and from your campaign dashboard. You can also email helpdesk@galabid.com
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How long can my campaign run for?Campaign adminstrators typically run their campaigns for between one and three months. If you require your campaign to be live for longer than 12 months please contact us on helpdesk@galabid.com
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Can someone else set up a campaign to benefit me?Yes they can. They can can set up the campaign and connect/set up their own Stripe account and transfer the funds to you via any means (outside of GalaBid). Alternatively they can set up a campaign, invite you as an addional administrator and you can connect your Stripe account to the campaign. The bank account associated with the Stripe account will be the account to receive the campaign's funds.
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Can I add a countdown timer to my campaign?Yes you can set an end date to create urgnency. Once you add an end time in the dashboard the countdown timer will be visible to supporters on the campaign link.
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How do I delete my Crowdfunding campaign?Most campaign administrators leave their campaign online to refer back to comments made and details of donations made. If you would like your campaign to be deleted please email helpdesk@galabid.com.