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Which countries is GalaBid available in?GalaBid can be used in any country where Stripe, GalaBid's payment processor, operates in. For a full list of countries where Stripe operates see https://stripe.com/global
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Do we have to be a non profit/ registered Charity to use this software?No, any individual can use GalaBid and donate the funds raised to their chosen charity. Registered charities, non profit organizations and commercial companies can also use GalaBid. Fundraisers using GalaBid must ensure that they comply with local laws concerning online gambling, online auctions, charititable fundraising etc.
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Where can I leave or read GalaBid reviews?See GalaBid reviews on Trust Pilot and Capterra. Click the relvant buttons on the home page at galabid.com To send feedback directly to our product development team please click this link Feedback is very much appreciated.
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Are there any items I can't use GalaBid to auction or sell?Yes. GalaBid reserves the right to remove any campaigns that sell firearms, illegal drugs and paraphernalia, adult content and sexual services or any auction raising money for Fox Hunts.
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How can I set up additional admins on my GalaBid account?Login to the dashboard and click Organisation. Next click ADMINS then Invite Admin. Enter their email address to invite them to your Organisation. Check the box if you would like them to be able to invite other campaign administrators to your Organisation.
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How can I sell tickets to my event using GalaBidGalaBid includes a Buy Now feature which can be used to sell tickets to an in-person or an online event. The Guest Experience Ticket purchasers choose the ticket they wish to buy along with the quantity. They are then prompted to enter some details to register to the GalaBid campaign and process their payment. Purchasers can pay with a debit or credit card or via Apple or Google pay.
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What message do raffle winners' receive?Consider using words instead of numerical codes when setting up raffle items. This can make it easier for winners to understand which draw they have been successful in if there are multiple raffles in the same campaign. See the examples below for illustration purposes. Automated Notifications to Winners The winners drawn will automatically receive a message(s) like this: Example 1: A message from {{name}} Campaign Your raffle ticket 74 has won prize 1 in the raffle draw for item Champagne