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Participants are not receiving text messages?

Firstly check that the pricing option your campaign includes text message functionality. Voluntary Contribution campaigns are email only. 

Another reason a participant(s) is not recieving the text may be due an issue with their cell phone carrier. 

GalaBid utilises two different SMS service providers to receive and deliver text messages to participants. There may be an issue/outage with the one your campaign is set to. Contact chat support who can investigate and switch your campaign over to the alternative provider.